Privacy Policy

Last Updated: October 29, 2026

      Your privacy is important to us. This policy explains how Sanghi Air Work collects, uses, stores, and protects your personal information when you use our website and services.
    

1. Information We Collect

Personal Information

Full name, date of birth, gender
Email address, phone number
Passport number, visa details (for international travel)
Government-issued ID details
Payment information (processed securely via third-party gateways)

Booking Information

Travel dates, routes, preferences
Number of travelers, special requirements
Booking history and PNR numbers

Technical Data

IP address, browser type, device information
Pages visited, time spent, referral source
Cookies and similar tracking technologies (see Cookie Policy)

2. How We Use Your Information

To process and confirm your bookings
To provide travel-related services and support
To send booking confirmations, itineraries, and travel updates
To process payments and issue refunds
To comply with legal and regulatory requirements
To improve our services and website experience
To send promotional offers (only with your consent)
To prevent fraud and ensure security

3. Information Sharing

We may share your information with:

Airlines & Transport Operators: For ticket issuance and travel arrangements
Hotels & Tour Operators: For accommodation and package fulfillment
Payment Gateways: (Razorpay, banks) for transaction processing
Government Authorities: As required by law (immigration, customs, etc.)
Legal Professionals: For dispute resolution or legal compliance

We do not sell your personal data to third parties for marketing purposes.

4. Data Security

SSL/TLS encryption for all data transmission
PCI-DSS compliant payment processing (card data never stored on our servers)
Access restricted to authorized personnel only
Regular security audits and updates

5. Data Retention

Booking records: Retained for 7 years (as per Indian tax/accounting laws)
Marketing preferences: Until you opt out
Technical/analytics data: Up to 12 months

6. Your Rights

Access: Request a copy of your personal data we hold
Correction: Update inaccurate or incomplete information
Deletion: Request removal of your data (subject to legal retention requirements)
Objection: Opt out of marketing communications at any time
Data Portability: Receive your data in a structured format

To exercise any of these rights, contact us at privacy@sanghiairwork.com.

7. Children's Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children. If a parent/guardian believes their child has provided us with personal data, please contact us for removal.

8. Third-Party Links

Our website may contain links to external websites (airlines, hotels, etc.). We are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing any information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance.

10. Contact Us

Data Protection Officer: privacy@sanghiairwork.com
Phone: +91-XXXXX-XXXXX
Address: [Your Office Address], [City], [State], India