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Terms & Conditions

Last Updated: October 29, 2026

1. Acceptance of Terms

By accessing the Sanghi Air Work website ("Website") or availing any of our services, you ("User", "Customer") agree to comply with and be bound by these Terms & Conditions. If you do not agree, please discontinue use of our services.

2. Services Offered

• Domestic and international flight ticket bookings
• Curated tour packages (domestic & international)
• Hotel and accommodation bookings
• Travel insurance (if applicable)
• Visa assistance and travel documentation guidance
• Customized travel itineraries

3. Booking & Payment

• All bookings are confirmed only upon successful payment and receipt of a confirmation/PNR number.
• Prices are subject to change without prior notice due to airline/operator policies.
• Taxes, surcharges, and service fees are included in the displayed price unless stated otherwise.
• We accept payments via Razorpay, UPI, credit/debit cards, and net banking.
• Payment must be completed within 30 minutes of booking initiation; otherwise, the reservation will be cancelled.

4. Cancellation & Refund Policy

• Flight Tickets: Cancellation and refund are governed by the respective airline's policy. Sanghi Air Work will process refunds as per airline terms. A processing fee of ₹500–₹1,000 may be deducted.
• Tour Packages:
  • 30+ days before departure: 50% refund
  • 15–29 days before departure: 25% refund
  • 7–14 days before departure: 10% refund
  • Less than 7 days: No refund
• Refunds, if applicable, are processed to the original payment method within 7–14 business days.
• No refunds are provided for non-usage or partial usage of services.

5. Changes & Modifications

• Date changes, name corrections, or route modifications are subject to airline/operator policies and applicable charges.
• Changes must be requested at least 24 hours before departure (flights) or as per package terms (tours).

6. Customer Responsibilities

• Ensure all travel documents (passport, visa, ID) are valid and in order before travel.
• Provide accurate and complete information during booking.
• Report any discrepancies in booking confirmation within 24 hours.
• Arrive at the airport/station with sufficient time as recommended by the airline/operator.

7. Limitation of Liability

Sanghi Air Work acts as a booking agent and is not liable for:

• Flight delays, cancellations, or diversions by airlines
• Service quality provided by airlines, hotels, or tour operators
• Loss or damage to luggage (file claims with the airline/operator directly)
• Force majeure events (natural disasters, political unrest, pandemics, government restrictions)
• Any indirect, incidental, or consequential damages

8. Pricing & Charges

• All prices are in Indian Rupees (₹) unless otherwise stated.
• Service charges, if applicable, are clearly mentioned before final payment.
• Dynamic pricing may apply to flight tickets based on availability.

9. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Sanghi Air Work and is protected under Indian copyright laws. Unauthorized reproduction or distribution is prohibited.

10. Governing Law & Jurisdiction

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in [Your City], India.

11. Changes to Terms

Sanghi Air Work reserves the right to modify these terms at any time. Updated terms will be posted on this page with a revised "Last Updated" date. Continued use of our services constitutes acceptance of the modified terms.

12. Contact Us

• Email: info@sanghiairwork.com
• Phone: +91-XXXXX-XXXXX
• Address: [Your Office Address], [City], [State], India